Loan Sales & Solutions Specialist

OneMain Financial Group; Enola (AR); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast and affordable financing for life’s expenses. The role fosters a competitive environment where teamwork and individual achievement drive rewards and career advancement within a supportive culture.

You will engage customers across phone, email, chat, and our in-house systems, guiding them through the loan process, lifecycle, and optional insurance options while maintaining compliance with applicable

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations through ease, empathy, and encouragement, delivering results related to goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat, and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers understand the loans, terms and their options.

Skills

Sales experience

Customer service

Collections

Spanish language

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast and affordable financing for life’s expenses. The role fosters a competitive environment where teamwork and individual achievement drive rewards and career advancement within a supportive culture.

You will engage customers across phone, email, chat, and our in-house systems, guiding them through the loan process, lifecycle, and optional insurance options while maintaining compliance with applicable