On-Site Loan Solutions Advisor

myhrhome; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options and friendly service. This on-site role emphasizes achieving branch goals while providing a supportive, career‑oriented environment.

Responsibilities include managing the loan lifecycle, engaging customers across multiple channels, and educating clients on loan terms and optional insurance products. A High School Diploma or GED is required, with preferred experience in Sales, Collections or Customer

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role.
• Exceed customer expectations through empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and nurture existing ones throughout the loan process, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while ensuring compliance with laws and regulations.
• Engage with customers through phone, email, chat and our in-house systems.
• Educate customers on optional insurance products and loan terms to aid informed decisions.

Skills

Sales experience

Customer service

Multitasking

Spanish language

Education

High School Diploma or GED

Tools

In-house systems

CRM software

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options and friendly service. This on-site role emphasizes achieving branch goals while providing a supportive, career‑oriented environment.

Responsibilities include managing the loan lifecycle, engaging customers across multiple channels, and educating clients on loan terms and optional insurance products. A High School Diploma or GED is required, with preferred experience in Sales, Collections or Customer