On-Site Loan Solutions Advisor

myhrhome; Davenport (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing options. You will engage customers across channels, drive branch goals, and advance your career within a supportive environment.

Ideal candidates may have sales, collections, or customer service experience; bilingual Spanish is a plus. The role is on-site with standard business hours and occasional extended hours including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands ensuring timely, efficient service.
• Exceed customer expectations by delivering results linked to branch goals.
• Engage customers throughout the loan process and life cycle with tailored solutions.
• Manage loan lifecycle, including collections activities, in compliance with laws.
• Interact with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate drive and goal-oriented attitude to achieve targets.
• Educate customers on loan options and optional insurance products.

Skills

Sales

Customer Service

Spanish (Bilingual)

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing options. You will engage customers across channels, drive branch goals, and advance your career within a supportive environment.

Ideal candidates may have sales, collections, or customer service experience; bilingual Spanish is a plus. The role is on-site with standard business hours and occasional extended hours including Saturdays.