Personal Loan Solutions Specialist

OneMain Financial; City of Schenectady (NY); Hybrid; USD 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time

Zusammenfassung

OneMain Financial is seeking a Loan Sales Specialist to help customers access affordable financing on-site in a fast-paced, customer-facing environment. You will listen to needs, present tailored loan solutions, and support the full lifecycle of the loan with a focus on service and achievement.

The role emphasizes empathy, strong communication, and meeting branch goals while promoting optional insurance products. A high school diploma is required and bilingual Spanish is preferred.

Qualifikationen

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish preferred.

Aufgaben

• Multitask and adapt to dynamic role demands with timely service.
• Exceed customer expectations through empathy and results tied to goals.
• Develop and maintain connections with customers throughout loan process.
• Manage loan life cycle including collections while complying with laws.
• Engage customers through phone, email, chat and in-house systems.
• Drive achievement with a proactive, goal-oriented attitude.
• Educate customers on loan options and optional insurance.

Kenntnisse

Multitasking

Customer service

Communication

Sales experience

Bilingual Spanish

Ausbildung

High School Diploma or GED

Tools

In-house systems

Jobbeschreibung

OneMain Financial is seeking a Loan Sales Specialist to help customers access affordable financing on-site in a fast-paced, customer-facing environment. You will listen to needs, present tailored loan solutions, and support the full lifecycle of the loan with a focus on service and achievement.

The role emphasizes empathy, strong communication, and meeting branch goals while promoting optional insurance products. A high school diploma is required and bilingual Spanish is preferred.