On-Site Leasing Specialist - Resident Experience & Growth

SunRidge Management Group; Pueblo, Northern (CO, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

SunRidge Management Group in Pueblo is seeking a Leasing Consultant to serve as the primary sales and customer service representative for the apartment community. You will greet prospective residents, assess housing needs, and present the property's features to secure leases.

This on-site role requires strong communication and organizational skills, weekend availability, and a commitment to resident satisfaction.

Qualifications

• Minimum 1 year of leasing or sales experience in multifamily housing.
• Strong communication, interpersonal, and organizational skills.
• Knowledge of Fair Housing regulations, ADA, and leasing compliance (or must complete training within 90 days).
• Proficiency in Microsoft Office and property management systems (e.g., Yardi or OneSite).

Responsibilities

• Greet all prospects warmly and professionally, qualify needs, and guide them through tours of available apartments.
• Present the community’s features and benefits to prospects, including floor plans, amenities, and neighborhood offerings.
• Process applications and leasing documents in accordance with company standards and lease guidelines.
• Maintain knowledge of market trends and competitors through regular market surveys and contribute marketing ideas to the Property Manager.
• Perform outreach marketing and participate in resident and community engagement events.
• Promote outstanding customer service to current and prospective residents.
• Assist with resident communication, lease renewals, notices to vacate, and resident satisfaction efforts.
• Respond to resident inquiries and service requests in a timely, professional manner.
• Support community retention initiatives and help foster a welcoming and inclusive community atmosphere.
• Accurately complete lease files, guest cards, application verifications, and follow-ups.
• Collect rent payments (excluding cash) and issue receipts when requested.
• Maintain organized leasing files, complete daily traffic logs, and update leasing reports.
• Document all resident and prospect interactions using proper logging procedures.
• Assist with property inspections, identify potential service needs, and report to the Property Manager.
• Support the Property Manager and Assistant Manager with daily administrative tasks and reporting.

Skills

Communication

Interpersonal skills

Organizational skills

Tools

Yardi

OneSite

Job description

SunRidge Management Group in Pueblo is seeking a Leasing Consultant to serve as the primary sales and customer service representative for the apartment community. You will greet prospective residents, assess housing needs, and present the property's features to secure leases.

This on-site role requires strong communication and organizational skills, weekend availability, and a commitment to resident satisfaction.