On-Site Lead Service Process Coordinator

Citi; New York (NY); On-site; USD 41,000 - 53,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off packages

Wellness programs

Job summary

Citi is seeking a Service Process Coordinator in Sioux Falls, SD. This role demands 1-3 years of relevant experience, including loan servicing. You will manage workflow, resolve complex issues, and support various services with a focus on quality execution while adhering to company policies.

The position is full-time, onsite, and requires proficiency with Excel. Offers include medical benefits, retirement plans, and paid time off.

Qualifications

• 1-3 years relevant experience.
• Loan servicing or processing experience preferred.
• Basic knowledge of organizational policies is required.

Responsibilities

• Organize and record production output of servicing activities.
• Resolve complex issues and perform servicing activities.
• Support a variety of products/services.

Skills

Loan servicing

Excel proficiency

Workflow management

Problem-solving

Education

High School diploma or equivalent

Job description

Citi is seeking a Service Process Coordinator in Sioux Falls, SD. This role demands 1-3 years of relevant experience, including loan servicing. You will manage workflow, resolve complex issues, and support various services with a focus on quality execution while adhering to company policies.

The position is full-time, onsite, and requires proficiency with Excel. Offers include medical benefits, retirement plans, and paid time off.