On-Site Laboratory Referral Specialist I/II — Greenwich CT

Mayo Clinic; Rochester (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Mayo Clinic Laboratories in Greenwich, CT seeks a dedicated professional to manage referral send-out work and provide onsite client support in a hospital laboratory setting. You will handle specimen receipt, verification, processing, and shipping as needed, coordinating with client management and clinical staff to ensure timely results.

Responsibilities include LIS maintenance, test catalog management, quality metrics, and training of send-out staff, with inventory upkeep of MCS supplies.

Responsibilities

• Manage a client's referral send-out work as directed by client management and governed by a client contract.
• Provide onsite customer service and be a resource to a client’s clinical laboratory staff.
• Manage receipt, verification, handling, aliquoting, processing and shipping of specimens as applicable.
• Communicate with internal and external stakeholders and monitor assigned reports to resolve specimen submission issues.
• Perform duties such as pending lists, billing charges, LIS test builds, Joint Test Catalog maintenance, quality metrics, and training of send-out staff; maintain MCS supply inventory.

Job description

Mayo Clinic Laboratories in Greenwich, CT seeks a dedicated professional to manage referral send-out work and provide onsite client support in a hospital laboratory setting. You will handle specimen receipt, verification, processing, and shipping as needed, coordinating with client management and clinical staff to ensure timely results.

Responsibilities include LIS maintenance, test catalog management, quality metrics, and training of send-out staff, with inventory upkeep of MCS supplies.