Referral Lab Testing Support Specialist

University Hospitals; Cleveland (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly rate

Free parking

Job summary

University Hospitals is hiring for a role focused on handling referral and in-house laboratory testing, including registration and transcription to the LIS. Candidates will ensure specimen compliance and resolve issues before forwarding to reference labs.

The ideal applicant will have knowledge of laboratory processes, reflex pathways, and the ability to answer common questions from internal and external customers while maintaining PHI safeguards.

Qualifications

• High School Equivalent / GED required.
• Associate's Degree in a science-related field preferred.
• Experience with medical terminology and pathology terminology is a plus.

Responsibilities

• Receives, follows up, orders and sends reference and in-house lab testing, including registration and transcription to LIS.
• Ensures specimens meet lab requirements for type, processing, volume, and temperature; resolves issues before sending.
• Maintains knowledge of referral testing policies and reflex pathways; answers common questions from internal/external customers.

Skills

Microsoft Word

Microsoft Excel

Customer service

Medical terminology

Pathology terminology

Reading/comprehending documents

Time management

Organization

Interpersonal skills

Problem-solving

Education

High School GED

Associate’s Degree in science

Tools

Laboratory information systems

Job description

University Hospitals is hiring for a role focused on handling referral and in-house laboratory testing, including registration and transcription to the LIS. Candidates will ensure specimen compliance and resolve issues before forwarding to reference labs.

The ideal applicant will have knowledge of laboratory processes, reflex pathways, and the ability to answer common questions from internal and external customers while maintaining PHI safeguards.