Laboratory Referral Specialist Winfield, IL

Towson; Winfield (IL); Híbrido; USD 27 552 - 34 440; Tempo parcial

Resumo da oferta

Towson in Winfield, IL is seeking a Laboratory Referral Specialist to manage client referrals for Mayo Clinic Laboratories. The role requires on-site work in a hospital laboratory setting, handling biological specimens, and providing support to clinical staff.

Successful candidates will have at least a high school diploma and relevant experience, alongside strong communication and organizational skills. This part-time position works on weekends only and includes holiday rotation.

Qualificações

• Must have high school diploma or GED with 3 years of relevant experience.
• Bachelor's degree or associate degree with 1 year of relevant experience is required for II role.
• Experience in a fast-paced and customer-focused environment is preferred.

Responsabilidades

• Manage client’s referral send-out work for Mayo Clinic Laboratories.
• Provide onsite customer service as a resource to laboratory staff.
• Handle biological specimens including receipt, verification, and processing.

Conhecimentos

Attention to detail

Excellent communication skills

Multi-tasking

Organized

Human relations skills

Formação académica

High school diploma/GED

Bachelor's degree

Associate degree

Descrição da oferta de emprego

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Laboratory Referral Specialist Winfield, IL

This position requires the employee to work 100% on-site in a hospital laboratory setting at a strategic client facility located in Winfield, IL.

You will be managing a client’s referral send-out work coming to Mayo Clinic Laboratories (MCL) as directed by client management and governed by a client’s business contract. You will provide onsite customer service and be a resource to a client’s clinical laboratory staff. You will manage the biological specimens (e.g. blood, urine) receipt, verification, handling, aliquoting, processing and shipping if applicable, ordering, and specimen resolution. You will communicate within internal and external stakeholders and monitor assigned reports and partner with clients to resolve issues related to specimen submissions.

Duties may consist of but are not limited to pending lists, billing charges, Laboratory Information System (LIS) test builds, Joint Test Catalog maintenance, quality metrics and training of send-out staff, and maintaining MCL supply inventory. There may be additional responsibilities as assigned by the client and MCL related to LIS maintenance, documents, and end-user feedback groups.

*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.

**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications for Laboratory Referral Specialist I: You must have a high school diploma/GED and 3 years of relevant work experience.

Qualifications for Laboratory Referral Specialist II: You must have a bachelor degree or an associate degree with 1 year of relevant experience.

Additional Qualifications / Application Requirements

• You must include a resume to be considered for this position, cover letter preferred/optional.
• Internal applicants must attach their three most recent performance appraisals to be considered for this position.
• Bachelor’s degree and previous laboratory experience preferred.
• Must be capable of multi-tasking and performing in a fast-paced and customer focused environment.
• Excellent communication skills and ability to work closely with others is essential.
• Must maintain a high level of confidentiality handling results, patient information and business interactions.
• Organized and capable of prioritizing work with limited oversight.
• Must possess good human relations skills and be able to communicate effectively both orally and in written form.
• Requires the ability to be attentive to details and to adhere to strict safety requirements for handling chemicals and infectious agents.

Part-time 32 hours per week. Weekends only, Saturday and Sunday. Holiday rotation.