On-site Lab Support & Compliance Coordinator

PerkinElmer; Rahway (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

PerkinElmer is seeking a Lab Support Coordinator for the Merck site in Rahway, NJ. You will escort third-party service personnel, verify safety, and ensure smooth handoffs to equipment owners while obtaining service reports.

You will maintain instrument inventory, document changes in SAP, support lab operations, and uphold health, safety, security, and environmental compliance. Strong communication and problem-solving are essential.

Qualifications

• Associate’s or HS diploma with relevant scientific customer-facing experience.
• Experience in a laboratory setting and adherence to safety procedures.
• Strong communication and problem-solving skills.

Responsibilities

• Escort third-party service personnel to site, verify safety, and hand off to owners; obtain service reports after completion.
• Communicate program information, troubleshoot and resolve issues with customers using professional, cost-efficient, diplomatic communication; escalate when needed.
• Maintain instrument inventory, perform sweeps, document changes, and update SAP via ARC change-control process.
• Perform additional laboratory support activities as directed by leadership and PKI.
• Maintain training and compliance for health, safety, security, environmental and operational daily activities.

Skills

Multitasking under pressure

Interpersonal communication

Technical problem-solving

Customer service

Process improvement

Chemical labeling

MS Office

Education

Associate’s degree in science

High School Diploma with science/customer-facing experience

Tools

SAP

ARC change-control

Job description

PerkinElmer is seeking a Lab Support Coordinator for the Merck site in Rahway, NJ. You will escort third-party service personnel, verify safety, and ensure smooth handoffs to equipment owners while obtaining service reports.

You will maintain instrument inventory, document changes in SAP, support lab operations, and uphold health, safety, security, and environmental compliance. Strong communication and problem-solving are essential.