IT Technician

RadNet, Inc.; Warwick, Northern (RI, KY); Hybrid; USD 27,552,000 - 41,328,000; Full time

Job summary

Lucas Milhaupt, LLC is seeking an on-site IT Technician to support hardware and software systems across our facility. You will be the go-to IT contact to minimize downtime, support users, and maintain secure, efficient infrastructure.

Responsibilities include managing endpoints, printers, and devices, providing Tier 1 help desk support, and collaborating on upgrades with the IT Manager. High school diploma and manufacturing IT experience preferred.

Qualifications

• High school diploma or equivalent.
• Experience as IT Technician or similar, preferably in a manufacturing environment.
• Certification such as CompTIA A+, Network+, or MCITP is a plus.

Responsibilities

• Promote Safety as the number one priority of all employees.
• Install, configure, and maintain IT hardware and software components to ensure usability.
• Set up and decommission of endpoints, tablets, mobile devices, printers, and other peripheral devices.
• Troubleshoot and resolve hardware and software issues, including repairs and part replacements.
• Provide Tier 1 support through the IT Help Desk portal and serve as on-site contact for IT needs.
• Maintain accurate hardware asset documentation.
• Identify equipment shortages and coordinate with IT Manager to requisition hardware.
• Install and configure software according to company specs and security standards.
• Ensure security of internal networks when working with other departments.
• Maintain and troubleshoot multifunction devices and copiers.
• Collaborate on larger infrastructure projects and upgrades.
• Perform other duties as assigned.

Skills

Windows OS

Android OS

Apple iOS

Network security principles

IT ticketing platforms

Printer troubleshooting

Microsoft Office

Education

High school diploma or equivalent

Tools

CompTIA A+

CompTIA Network+

MCITP

Printer management software

IT ticketing portal

Job description

Lucas Milhaupt, LLC . is part of the Steel Partners Holdings L.P. ("Steel Partners") Diversified Industrial Group, which is a diversified global holding company that engages in multiple businesses through consolidated subsidiaries, associated companies, and other interests. Steel Partners owns and operates businesses and has significant interests in leading companies in various industries, including diversified industrial products, energy, defense, supply chain management and logistics, banking , and youth sports.

Position Overview

This position works under the direction of the IT Network and System Manager . As the on-site point of contact for IT support, you’ll ensure the smooth operation of all hardware and software systems across the facility. Your work will directly impact productivity by minimizing downtime, supporting users, and maintaining the integrity and performance of IT infrastructure. You’ll be a key player in keeping our system s secure , efficient, and aligned with business needs.

Responsibilities

• Promote Safety as the number one priority of all employees.
• Install, configure, and maintain IT hardware and software components to ensure usability .
• Set up and decommission of endpoints , tablets, mobile devices , printers , and other peripheral devices.
• Troubleshoot and resolve hardware and software issues, including repairs and part replacements.
• Provide Tier 1 support through the IT Help Desk ticketing portal and serve as on -site contact for IT-related needs.
• Maintain accurate hardware asset documentation.
• Identify equipment shortages and coordinate with IT Network and Systems Manager to requisition hardware when needed .
• Install and configure software according to company specifications and security standards.
• Ensure the security of internal networks when requested to work with other functional areas to provision new computers and devices.
• Maintain and troubleshoot multifunction devices and copier machines.
• Collaborate with the IT Network and Systems Manager on larger infrastructure projects and upgrades.
• Perform other duties as assigned.

Requirements

Experience & Education:

• High school diploma or equivalent required.
• Proven experience as an IT Technician or in a similar role, preferably in a manufacturing environment.
• Certification such as CompTIA A+, Network+, or Microsoft Certified IT Professional is a plus.

Technical Skills:

• Strong understanding of Windows Client O perating S ystems , Android OS and Ap p le iOS.
• Familiarity with network infrastructure, protocols, and security principles.
• Experience with Microsoft Office Apps and Web-based Apps , Adobe products, and IT ticketing platforms.
• General mechanical aptitude for troubleshooting and repairing printers ( l aserjet and label printers ).
• Goo d knowledge of internet security and data privacy princip les.

Soft Skills:

• Excellent diagnostic, problem-solving, and communication skills.
• Strong organizational and time-management abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to building positive relationships across departments.

Salary Range

Hourly - Office (Resume Required)

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