On-Site IT Technician: Growth & Benefits

SIERRA PACIFIC INDUSTRIES; Red Bluff (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with company match

Paid vacation & holidays

Career growth opportunities

Job summary

Sierra Pacific Industries in Red Bluff, California, is seeking an IT Technician to join our IT team. The role supports U.S. operations, troubleshoots PC and network issues, and delivers reliable user support. This position is not remote and is based in Red Bluff, CA.

The ideal candidate will have experience with Windows OS, Azure/Entra ID, M365/Exchange, and basic networking, plus a customer-focused mindset. We offer competitive health benefits, retirement contributions, and paid time off.

Qualifications

• Two years’ computer and network problem-solving experience (commercial/large network environment a plus)
• Knowledge of Windows Desktop, Server operating systems, Microsoft Azure, and Active Directory/Entra ID
• Experience with Microsoft Windows, Microsoft 365, and Exchange
• Working knowledge of TCP/IP, DNS, DHCP, and Group Policies
• Familiarity with remote connection to a business network: VPN, Wi-Fi, WANs, & LANs
• Experience with Zebra label printers is preferred
• CCNA and/or A+ certifications or equivalent education is recommended
• Business network, wireless, and VOIP skills preferred
• Knowledge of anti-virus software and other desktop security products is preferred
• Ability to successfully work both independently and in a team environment

Responsibilities

• Actively support the company IT operations throughout U.S. utilizing strong PC and network knowledge
• Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools
• Communicate with users to provide positive results and excellent user experience
• Coach and demonstrate for users best practice problem-solving methods
• Build, diagnose, and repair PCs, laptops, and printers
• Efficiently and conscientiously manage an inventory of computer components and supplies
• Address various and concurrent issues with timely and effective resolution
• Understand file/folder sharing, device sharing, and permissions
• Troubleshoot various network and Wi-Fi issues to completion
• Work effectively within a Help Desk covering multiple time zones
• Install and support Microsoft, IBM i, and other business software and licensing

Skills

Windows OS

Azure/Entra ID

M365/Exchange

Networking (TCP/IP DNS DHCP)

VPN/Wi‑Fi/WANs/LANs

Zebra printers

CCNA or A+ certs

VOIP

Endpoint security

Team player

Job description

Sierra Pacific Industries in Red Bluff, California, is seeking an IT Technician to join our IT team. The role supports U.S. operations, troubleshoots PC and network issues, and delivers reliable user support. This position is not remote and is based in Red Bluff, CA.

The ideal candidate will have experience with Windows OS, Azure/Entra ID, M365/Exchange, and basic networking, plus a customer-focused mindset. We offer competitive health benefits, retirement contributions, and paid time off.