On-Site IT Technician — End-User Support & ERP (MUNIS)

Wayland Council On Aging; North Carolina; On-site; USD 74,000 - 97,000; Full time

Job summary

The Town of Wayland is seeking an experienced IT Technician to join its Information Technology Department. The role provides technical support to end users, devices, and business applications across Town departments and serves as the primary IT liaison for assigned systems.

The successful candidate will troubleshoot hardware and software issues, administer user accounts and access, deploy and maintain technology equipment, and support Town-wide technology projects.

Qualifications

• Recommended Minimum Qualifications: Associate's degree in Information Technology, Computer Science, or a related field; and four (4) years of experience that includes end-user support and business application support.

Responsibilities

• Provide technical support to end users, devices, and business applications across Town departments.
• Serve as the primary IT liaison for assigned systems, including Tyler MUNIS ERP.
• Troubleshoot hardware, software, and application issues.
• Administer user accounts and access.
• Deploy and maintain technology equipment.
• Support Town-wide technology projects.

Skills

End-user support

Business application support

Hardware troubleshooting

User account administration

Education

Associate's degree in Information Technology/Computer Science or related field

Tools

Tyler MUNIS ERP

Job description

The Town of Wayland is seeking an experienced IT Technician to join its Information Technology Department. The role provides technical support to end users, devices, and business applications across Town departments and serves as the primary IT liaison for assigned systems.

The successful candidate will troubleshoot hardware and software issues, administer user accounts and access, deploy and maintain technology equipment, and support Town-wide technology projects.