On-Site IT Technician: Build the Tech & Security Foundation

Infinity Group USA LLC; Las Vegas (NV); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Employer-funded medical, dental and视觉

401(k) retirement plan

Healthcare options flexibility

Job summary

Infinity Group USA LLC in Las Vegas is seeking an IT Support Technician to establish and own the Summerlin office technology. You will provide hands-on desktop support, manage the network, security, and vendor relationships, and build scalable IT processes as the company grows.

You will be the first dedicated on-site IT hire in the U.S., working with senior leadership to shape how systems and support evolve, while supporting a team of about 20 and enabling a productive, secure work environment.

Qualifications

• 1–2+ years' experience in IT support or help desk roles.
• Hands-on Microsoft 365 administration, including Entra ID, Exchange and Intune.
• Experience with Jira ticketing system.
• Fundamentals of networking (LAN/Wi‑Fi, DNS, DHCP, VPN, firewalls).
• Cybersecurity basics and a security-first mindset.
• AV setup experience for meetings and events is a plus.
• Event tech support for seminars/workshops is advantageous.
• Base salary: $70,000–$90,000 USD, depending on experience.

Responsibilities

• Provide day-to-day desktop and end-user support for laptops, mobile devices, printers, peripherals, and collaboration tools, in person and remotely.
• Manage and resolve support requests through Jira, prioritizing effectively and keeping users informed from first contact to resolution.
• Administer user accounts, access, and licensing across Microsoft 365 (Entra ID, Exchange, Intune) and Rippling.
• Own onboarding/offboarding tech experience including device setup, provisioning, access removal, and asset tracking.
• Maintain Summerlin office network, Wi‑Fi, firewall, and connectivity, coordinating with vendors as needed.
• Uphold cybersecurity practices: device security, patching, MFA, user awareness.
• Manage relationships with IT vendors and internet/telecom partners.
• Support meeting rooms and video conferencing (Zoom) and AV setup for events.
• Maintain documentation, asset registers, and improve systems to reduce recurring issues.

Skills

IT support

Microsoft 365 admin

Networking basics

Cybersecurity basics

AV setup

Event support

Customer-oriented support

Tools

Jira

Entra ID

Exchange

Intune

Wi-Fi / Networking gear

AV equipment

Job description

Infinity Group USA LLC in Las Vegas is seeking an IT Support Technician to establish and own the Summerlin office technology. You will provide hands-on desktop support, manage the network, security, and vendor relationships, and build scalable IT processes as the company grows.

You will be the first dedicated on-site IT hire in the U.S., working with senior leadership to shape how systems and support evolve, while supporting a team of about 20 and enabling a productive, secure work environment.