On-Site IT Systems Administrator I — Keep Systems Running

Catholic-Community-Services-and-Catholic-Housing-Services-of-Western-Washington-2; Seattle (WA); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

HSA/FSA

PTO & holidays

401(k) CCS/AHA

EAP

Job summary

Catholic Community Services of Western Washington in Seattle is seeking a Systems Administrator I for the Information Technology Department. This on-site, full-time role supports regional IT operations, managing servers, workstations, networks, and security controls to keep critical services available for staff and volunteers.

The ideal candidate will have 5+ years of end-user support experience, strong Windows and AD skills, and the ability to troubleshoot hardware, software, and network

Qualifications

• 5+ years of successfully supporting end-users with PC hardware, software, peripherals and LAN problems.
• Broad IT knowledge including PCs, Windows apps, networks, Internet, mobile devices and cloud services.
• Strong knowledge of Microsoft products and Active Directory.
• Ability to troubleshoot hardware and software issues and communicate solutions clearly.
• Willingness to work evenings/weekends when needed.
• Reliable transportation to all CCS sites.

Responsibilities

• Hardware & Decie Support: maintain, configure, and upgrade servers, PCs, mobile devices, peripherals, and storage.
• Network & Connectivity: install and maintain local routers, modems, LANs, Wi-Fi, and VPNs under network engineer guidance.
• Proactive Monitoring: Perform daily system, server, and backup checks; report issues immediately to IT leadership.
• System Updates: Apply OS patches, software updates, and optimize resources for automation and consolidation.
• Technical Helpdesk: Provide remote, phone, and on-site technical support to users. Resolve escalated request tickets.
• Staff Collaboration: Attend interdepartmental meetings and assist local or regional support contacts with minor issues.

Skills

End-user support

Windows administration

Active Directory

Network troubleshooting

Customer service

Communication

Problem-solving

Remote support

Tools

Microsoft Windows

VPNs

Office 365

Ticketing systems

Job description

Catholic Community Services of Western Washington in Seattle is seeking a Systems Administrator I for the Information Technology Department. This on-site, full-time role supports regional IT operations, managing servers, workstations, networks, and security controls to keep critical services available for staff and volunteers.

The ideal candidate will have 5+ years of end-user support experience, strong Windows and AD skills, and the ability to troubleshoot hardware, software, and network