On-Site IT Support Technician – Travel & Growth Path

Peaden Air Conditioning Plumbing and Electrical; Panama City (FL); Presencial; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

Life insurance

401(k) with company match

Disability insurance

Resumo da oferta

Peaden Air Conditioning, Plumbing & Electrical in Panama City, Florida is seeking a User Support Technician to provide on-site technology support for our local team and travel to other Peaden locations as needed. You’ll start with end-user help desk tasks and grow into administration, scripting, and security responsibilities as our systems evolve.

This early-career role emphasizes problem-solving, collaboration, and hands-on learning with Windows devices, Microsoft 365, device management, and

Qualificações

• Strong general computer and technology skills with the ability to quickly learn unfamiliar systems.
• Basic Windows troubleshooting experience.
• Familiarity with common business software and applications.
• Basic understanding of networking concepts.
• Strong communication and customer-service skills.
• Ability to troubleshoot problems logically and ask the right questions.
• Ability to manage assigned tasks through completion without constant follow-up.
• Some demonstrated technical experience through employment, school, internships, military experience, certifications, personal projects, or a home lab.
• Willingness and ability to travel to other company locations as business needs arise.

Responsabilidades

• Provide friendly, responsive technical support to employees
• Troubleshoot Windows computers, software, accounts, and common technology issues
• Assist with iPhones, iPads, and other company devices
• Help set up equipment and technology access for new employees
• Troubleshoot basic network and connectivity issues
• Assist with user accounts, permissions, password resets, and access-related requests
• Track technology equipment, inventory, and assigned assets
• Document issues, solutions, and completed work
• Escalate more complex technical issues when appropriate
• Follow technology and information-security best practices
• Take ownership of assigned requests and follow them through to completion
• Travel to other Peaden locations as needed to provide hands-on technology support
• Continue developing your technical knowledge as our systems and organization grow

Conhecimentos

Tech aptitude

Windows troubleshooting

Business software familiarity

Networking basics

Customer service

Problem solving

Task management

Travel willingness

Experience in IT/related

Descrição da oferta de emprego

Peaden Air Conditioning, Plumbing & Electrical in Panama City, Florida is seeking a User Support Technician to provide on-site technology support for our local team and travel to other Peaden locations as needed. You’ll start with end-user help desk tasks and grow into administration, scripting, and security responsibilities as our systems evolve.

This early-career role emphasizes problem-solving, collaboration, and hands-on learning with Windows devices, Microsoft 365, device management, and