On-Site IT Support Technician — Hardware & Imaging

Pomeroy; Collegeville (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

Pomeroy in Collegeville, PA is seeking a motivated Field Support Technician to provide on-site client facing assistance. You will install, service, and repair computer systems, perform hardware and software configuration, and ensure systems are ready for deployment.

Ideal candidates have hands-on experience with Windows 10, Office 365, SCCM imaging, and a customer-focused mindset. This role offers daily problem solving and opportunity to grow within a collaborative team.

Qualifications

• Provide on-site client facing support including installation, servicing, and repair of systems.
• Perform quality checks and verify operational status prior to deployment.
• Resolve customer issues related to hardware installation, repair, upgrade, and maintenance.
• Route issues to appropriate personnel for follow up, testing and troubleshooting.

Skills

Field support

Hardware installation

Software installation

Troubleshooting

Windows 10

Office 365

Tools

SCCM imaging

Office 365

Job description

Pomeroy in Collegeville, PA is seeking a motivated Field Support Technician to provide on-site client facing assistance. You will install, service, and repair computer systems, perform hardware and software configuration, and ensure systems are ready for deployment.

Ideal candidates have hands-on experience with Windows 10, Office 365, SCCM imaging, and a customer-focused mindset. This role offers daily problem solving and opportunity to grow within a collaborative team.