IT Technician II: PC Installs, Rollouts & Support

Pomeroy; Kansas City (MO); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Pomeroy in the United States seeks an IT support technician to perform standard break-fix triage for hardware and software on end-user systems, with desk-side software support on Windows OS. The role involves responding to service requests and following procedures for logging, reporting and monitoring desktop operations.

Responsibilities include PC installs, PC rollouts, health events, and printer maintenance.

Qualifications

• A+ certification required; additional certifications encouraged.
• Able to work well independently and in a team.
• Excellent organizational and multitasking skills.
• Excellent customer service skills.

Responsibilities

• PC installs.
• PC rollouts.
• Health events.
• Printer maintenance.

Skills

A+ certification

Teamwork

Organization

Customer service

Job description

Pomeroy in the United States seeks an IT support technician to perform standard break-fix triage for hardware and software on end-user systems, with desk-side software support on Windows OS. The role involves responding to service requests and following procedures for logging, reporting and monitoring desktop operations.

Responsibilities include PC installs, PC rollouts, health events, and printer maintenance.