On-Site IT Support Specialist | Endpoints & M365

Coca Colahighcountry; Rapid City, Northern (SD, KY); Híbrido; USD 32 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental and vision fully paid

Life insurance fully paid

401k with match

Product discounts

Resumo da oferta

Coca-Cola Bottling Company High Country in Rapid City, SD is seeking an IT Support Specialist I to provide frontline and intermediate tech support for employees, endpoints, accounts, devices, and company systems on-site.

You will own assigned requests, deploy and troubleshoot devices, manage Intune enrollment, and support Microsoft 365 and security operations while collaborating with IT teammates and business stakeholders.

Qualificações

• Associate degree or equivalent combination of education and experience.
• 2+ years supporting Windows, Microsoft 365, mobile devices, endpoint management, and common business tech.
• Basic networking, identity, cybersecurity, and IT service practices.

Responsabilidades

• Own assigned support requests through resolution, documentation, communication, or escalation.
• Support computers, mobile devices, printers, phones, software, connectivity, accounts, and company tech by phone, email, remote support, and in person.
• Perform Intune enrollment, compliance, application deployment, inventory, lifecycle management, reassignment, and secure disposal activities.
• Complete onboarding, transfer, and offboarding tasks involving accounts, access, licensing, equipment, and security changes.
• Provide backup coverage for IT team functions and participate in technology deployments, upgrades, and projects.

Conhecimentos

Strong communication

Organization

Problem-solving

Customer-service

Honesty integrity trust & respect

Formação académica

Associate's degree in information technology or related field

Equivalent combination of education and experience

Ferramentas

Windows OS

Microsoft 365

Intune

VPN

Entra ID

Active Directory

Descrição da oferta de emprego

Coca-Cola Bottling Company High Country in Rapid City, SD is seeking an IT Support Specialist I to provide frontline and intermediate tech support for employees, endpoints, accounts, devices, and company systems on-site.

You will own assigned requests, deploy and troubleshoot devices, manage Intune enrollment, and support Microsoft 365 and security operations while collaborating with IT teammates and business stakeholders.