On-Site IT Support Specialist — Elevate Manufacturing Tech

Believer Meats; Wilson (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous benefits including PTO and Health Care

Retirement with company match

Parental and Medical leaves

Job summary

A food technology startup in North Carolina is seeking an experienced Information Technology Specialist. The role focuses on providing onsite support for hardware, software, and network issues, managing user accounts, and collaborating with cross-functional teams. The ideal candidate should possess at least 5 years of IT experience and a degree in Computer Science or a related field. This is a full-time position offering competitive benefits.

Qualifications

• Minimum 5 years of experience in IT.
• Understanding of IT Service Management (ITSM) principles and practices.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Provide onsite support to end users experiencing technical issues.
• Respond to help desk requests via phone, email, or ticketing system.
• Document solutions and maintain accurate records of support activities.

Skills

Troubleshooting

Analytical skills

Communication

Documentation

Problem-solving

Education

B.S. in Computer Science, System Engineering, or related field

Tools

VMware

Network administration

Job description

A food technology startup in North Carolina is seeking an experienced Information Technology Specialist. The role focuses on providing onsite support for hardware, software, and network issues, managing user accounts, and collaborating with cross-functional teams. The ideal candidate should possess at least 5 years of IT experience and a degree in Computer Science or a related field. This is a full-time position offering competitive benefits.