On-Site IT Support Specialist - Client-Facing Tech

Bloomberg; San Francisco (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) + match

Paid holidays

Paid time off

Disability benefits

Life insurance

Wellness programs

Job summary

Bloomberg is seeking a Support Specialist for the On-Site Support (BOS) team in San Francisco. You will provide high-touch IT support across Bloomberg client and office environments, helping deliver technology and services clients and colleagues rely on daily.

This visible, client-facing role is ideal for someone with a solid technical foundation and strong customer service skills who can learn quickly and communicate confidently with clients and colleagues.

Qualifications

• 2–4 years in IT Support or related roles.
• Experience supporting Windows and Mac environments.
• Strong customer service and communication skills.
• Familiarity with iOS, iPadOS, Android devices.
• Knowledge of LAN/WAN, TCP/IP, DNS, VPN concepts.

Responsibilities

• Deliver high-touch technical support to Bloomberg clients and colleagues.
• Troubleshoot Windows, Mac, iOS, iPadOS, Android devices and connectivity issues.
• Support PCs, Macs, smartphones, tablets, monitors, docking stations, KVMs, and peripherals.
• Develop knowledge of MDM/UEM, device enrollment, and endpoint management.
• Take ownership of issues through resolution and keep customers informed.

Skills

Customer service

Communication skills

Windows and Mac support

Mobile OS support

Networking basics

Troubleshooting

Ownership

Tools

MDM/UEM

Jamf

Apple Business Manager

Windows Autopilot

Endpoint management

KVMs & docking stations

Job description

Bloomberg is seeking a Support Specialist for the On-Site Support (BOS) team in San Francisco. You will provide high-touch IT support across Bloomberg client and office environments, helping deliver technology and services clients and colleagues rely on daily.

This visible, client-facing role is ideal for someone with a solid technical foundation and strong customer service skills who can learn quickly and communicate confidently with clients and colleagues.