On-Site IT Support & Help Desk Specialist

Sabre Systems, LLC; Lexington Park (MD); On-site; USD 40,000 - 45,000; Full time

Job summary

Sabre Systems, LLC is seeking a Help Desk / IT Support Specialist to join our Lexington Park, MD office. This full-time, on-site role provides administrative and project support to the IT Department, handling procurement, service desk routing, asset tracking, and 1st tier user support.

Responsibilities include assisting with conference room tech, maintaining IT inventory, processing technology purchase requests, and supporting IT projects.

Qualifications

• Minimum of one year IT Support in corporate environment.
• Understanding of basic computer/network concepts and terms.
• Experience with Windows 11 and mobile devices (iOS/Android).
• Experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Self-motivated and customer-focused.
• Ability to plan, prioritize and support multiple assignments.
• Organized with minimal supervision and problem solving.
• Able to communicate with all levels and meet deadlines.
• US citizenship and ability to pass background check.

Responsibilities

• Provides initial IT support or escalates to appropriate teams.
• Supports conference room technology and collaboration tools (Microsoft Teams).
• Maintains IT inventory (hardware, software, licenses, maintenance).
• Prepares and tracks technology purchase requests; reports status.
• Facilitates IT-related invoices from approval through accounts payable.
• Expedites and tracks urgent shipments from order to delivery.
• Maintains CRM and reporting systems.
• Adds/edits/removes user accounts; resets passwords.
• Supports IT staff on projects and ad-hoc tasks.

Skills

IT Support

Customer service

Windows 11

iOS

Android

MS Office

Communication

Multi-tasking

Problem solving

Job description

Sabre Systems, LLC is seeking a Help Desk / IT Support Specialist to join our Lexington Park, MD office. This full-time, on-site role provides administrative and project support to the IT Department, handling procurement, service desk routing, asset tracking, and 1st tier user support.

Responsibilities include assisting with conference room tech, maintaining IT inventory, processing technology purchase requests, and supporting IT projects.