On-Site IT Support Engineer — Denver, Security‑Focused & Growing

Urban Sky; Denver (CO); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Stock Options

Medical, Vision and Dental

Unlimited Vacation Days

Job summary

Urban Sky is looking for a hands-on IT Support Engineer in Denver, CO, to enhance and secure their IT infrastructure. You will provide Tier 1 and Tier 2 support while implementing security controls for compliance. The ideal candidate has 3+ years of experience in IT support, especially in mixed environments.

Working at Urban Sky means being part of a dynamic team in the aerospace sector, focusing on innovative technologies for government and commercial customers.

Qualifications

• 3+ years of hands-on IT support experience.
• Experience implementing security controls.
• Comfort working in ambiguity and self-directing tasks.

Responsibilities

• Provide Tier 1 and Tier 2 IT support for employees.
• Own the daily ticket queue.
• Implement CMMC controls and document procedures.

Skills

IT support experience

Deep knowledge of Microsoft 365

Troubleshooting in mixed-fleet environment

Experience with security controls

Strong written communication

Job description

Urban Sky is looking for a hands-on IT Support Engineer in Denver, CO, to enhance and secure their IT infrastructure. You will provide Tier 1 and Tier 2 support while implementing security controls for compliance. The ideal candidate has 3+ years of experience in IT support, especially in mixed environments.

Working at Urban Sky means being part of a dynamic team in the aerospace sector, focusing on innovative technologies for government and commercial customers.