On-Site IT Support & Asset Specialist — Health Benefits

The-First-National-Bank-in-Sioux-Falls; Sioux Falls (SD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Job summary

The First National Bank in Sioux Falls is seeking a Help Desk Specialist to provide first-level IT support on-site in Sioux Falls, SD. You will troubleshoot issues, assist with PC and peripheral deployments, and contribute to maintaining the IT knowledge base.

You will work with the team to resolve issues, document processes, and support inventory management. The bank emphasizes its FIRST Values while delivering reliable tech support to staff.

Qualifications

• Experience providing first-level IT support.
• Ability to troubleshoot hardware and software issues.
• Experience deploying PCs and peripherals.
• Strong communication and documentation skills.

Responsibilities

• Aiding teammates with technology issues and on-site support.
• Provide answers by researching problems and guiding users through steps.
• Install and repair computer hardware and software; set up new hires.
• Maintain asset records and documentation of hardware and software.

Skills

First-level support

Troubleshooting

Hardware setup

Documentation

Inventory management

Customer service

Education

High school diploma or equivalent

CompTIA A+ preferred

Tools

Asset management software

PC deployment

Printer setup

Job description

The First National Bank in Sioux Falls is seeking a Help Desk Specialist to provide first-level IT support on-site in Sioux Falls, SD. You will troubleshoot issues, assist with PC and peripheral deployments, and contribute to maintaining the IT knowledge base.

You will work with the team to resolve issues, document processes, and support inventory management. The bank emphasizes its FIRST Values while delivering reliable tech support to staff.