On-Site IT Specialist — Healthcare IT & EHR Support

Resource Recovery Center of Orange County; City of Middletown (NY); On-site; USD 34,000 - 40,000; Full time

Job summary

Resource Recovery Center of Orange County is seeking an experienced IT Specialist to provide on-site technical support and assist with the day-to-day operation of the technology environment in Middletown, NY.

The IT Specialist will support computers, Microsoft 365, network connectivity, the Electronic Health Record (EHR), security camera systems, printers, phones, user accounts, and other technology used throughout the organization.

Qualifications

• Associate or bachelor's degree in IT or related field with required years of experience.
• Experience supporting Windows/Microsoft 365 in a healthcare or similar environment.
• Strong troubleshooting, confidentiality and on-site collaboration skills.

Responsibilities

• Provide on-site technical support for staff and departments.
• Install, configure, maintain and troubleshoot computers, printers, phones and software.
• Support Microsoft 365, user accounts, permissions, and MFA.
• Maintain and support EHR access, permissions, and vendor coordination.
• Manage network connectivity, wired/wireless, switches and access points.
• Maintain cameras, backups and cybersecurity practices.
• Document procedures and escalate complex issues when needed.

Skills

Microsoft 365

Windows OS

Networking TCP/IP

Accounts & MFA

Troubleshooting

Cybersecurity basics

On-site work

HIPAA awareness

Education

Associate degree in Information Systems/IT or closely related field

Bachelor's degree in Information Systems/IT or closely related field

Tools

Microsoft 365 administration

Active Directory/Entra ID

VPNs & firewalls

IP cameras / video management

Backups & security updates

EHR systems familiarity

Job description

Resource Recovery Center of Orange County is seeking an experienced IT Specialist to provide on-site technical support and assist with the day-to-day operation of the technology environment in Middletown, NY.

The IT Specialist will support computers, Microsoft 365, network connectivity, the Electronic Health Record (EHR), security camera systems, printers, phones, user accounts, and other technology used throughout the organization.