On-Site IT Support & Security Specialist

Healthcare Fraud Shield; Chesterfield (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) retirement savings with company

Vacation and sick paid time off

7 holidays & 2 floating holidays

Paid maternity/paternity leave

Disability & Life insurance

FSA

EAP

Professional development

Remote work eligible

Job summary

Healthcare Fraud Shield seeks an IT Support Specialist to provide day-to-day technical support for staff and maintain the end-user computing environment, including workstations, mobile devices, and user accounts. You will oversee onboarding/offboarding, training, and support documentation under the IT Security Manager.

This on-site role also acts as the in-person owner of office technology and physical security, handling shipments, badges, access, and conference rooms while maintaining asset

Qualifications

• Minimum of 3 years of relevant IT support experience, preferably in HIPAA-regulated environment.
• Strong Windows OS administration and troubleshooting skills.
• Experience with Microsoft 365 administration, Entra ID, and group policy configurations.
• Ability to deploy and manage devices via Intune/Microsoft endpoints.
• Knowledge of endpoint patching, vulnerability remediation, and security best practices.

Responsibilities

• Provide on-site IT help desk support and resolve user tickets promptly.
• Onboard and offboard employees; manage device issuance and access changes.
• Maintain office technology, printers, and conference room equipment.
• Administer security and access controls using Microsoft 365 and Entra ID.
• Create and maintain end-user documentation and procedures.

Skills

Windows OS

Intune / M365

Azure AD Entra ID

Group Policy

PowerShell

MDM

VPN troubleshooting

Technical writing

Communication

Troubleshooting

AI tools usage

Physical security & assets

Tools

Microsoft 365 Admin Center

Intune

VPN clients

Job description

Healthcare Fraud Shield seeks an IT Support Specialist to provide day-to-day technical support for staff and maintain the end-user computing environment, including workstations, mobile devices, and user accounts. You will oversee onboarding/offboarding, training, and support documentation under the IT Security Manager.

This on-site role also acts as the in-person owner of office technology and physical security, handling shipments, badges, access, and conference rooms while maintaining asset