IT Infrastructure Technician - On-Site Support & Growth

TieTalent; Canaan (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

On-the-job training

Career advancement

Tuition reimbursement

Paid vacation & holidays

Medical, Dental, Vision plans

401(k) retirement plan

Job summary

A leading technology company in Canaan, CT is seeking an IT Infrastructure Tech I for on-site technical support for users. Candidates should have a High School diploma or equivalent, 1-2 years in Help Desk support, and knowledge in PC hardware and software. Strong communication and organizational skills are essential. The position offers competitive compensation, career advancement opportunities, and a variety of benefits, including tuition reimbursement and medical plans.

Qualifications

• 1-2 years’ experience in a Help Desk Support role.
• Strong knowledge of PC hardware and software.
• Flexible schedule and able to work on multiple tasks.

Responsibilities

• Provide technical support for on-premises users.
• Support projects and initiatives.
• Collaborate effectively with teammates.

Skills

PC hardware knowledge

Windows Server/Operating Systems knowledge

Troubleshooting skills

Verbal communication skills

Written communication skills

Organizational skills

Collaboration skills

Education

High School diploma or GED/HiSET

BS in Computer Science, Information Technology or Information Systems

Job description

A leading technology company in Canaan, CT is seeking an IT Infrastructure Tech I for on-site technical support for users. Candidates should have a High School diploma or equivalent, 1-2 years in Help Desk support, and knowledge in PC hardware and software. Strong communication and organizational skills are essential. The position offers competitive compensation, career advancement opportunities, and a variety of benefits, including tuition reimbursement and medical plans.