On-Site IT Help Desk Technician — Great Benefits

Empirical Systems Aerospace, Inc; San Luis Obispo (CA); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Health & Wellness plans

Paid Time Off 120 hours/year

Life Insurance $25,000

Job summary

Empirical Systems Aerospace, Inc (ESAero) is seeking an Information Technology (IT) Help Desk Technician to provide day-to-day technical support across company systems and hardware. You will install, configure, troubleshoot, and document IT assets, while delivering stellar end-user service and escalating complex issues as needed.

The role focuses on on-site support in San Luis Obispo, CA, with duties including imaging devices, asset management, and assisting in deployments and training as

Qualifications

• Understanding computer hardware, software, and networks.
• Experience with troubleshooting and problem-solving.
• Ability to diagnose and resolve basic technical issues.

Responsibilities

• Install and configure software and hardware for users.
• Wipe and de-commission obsolete hardware and assist with software updates.
• Set up accounts and workstations; image laptops/desktops; terminate ethernet cables.

Skills

IT support basics

Hardware troubleshooting

Network fundamentals

MS Office proficiency

Education

High school diploma

Some college experience

Tools

MS Word

MS Excel

MS Office Suite

Job description

Empirical Systems Aerospace, Inc (ESAero) is seeking an Information Technology (IT) Help Desk Technician to provide day-to-day technical support across company systems and hardware. You will install, configure, troubleshoot, and document IT assets, while delivering stellar end-user service and escalating complex issues as needed.

The role focuses on on-site support in San Luis Obispo, CA, with duties including imaging devices, asset management, and assisting in deployments and training as