IT Systems Administrator

Empirical Systems Aerospace, Inc. (ESAero)

San Luis Obispo (CA)

On-site

USD 90,000 - 120,000

Full time

2 days ago

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Benefits offered by this job

Health & Wellness plans

120 hours PTO + holidays

Life Insurance

HSA

401(k) with company match

9 paid holidays

Casual dress code

On-site workspace

Job summary

Empirical Systems Aerospace, Inc (ESAero) in San Luis Obispo, CA, is seeking an IT Systems Administrator to manage, optimize, and secure our IT infrastructure, including networks and servers. The role emphasizes cybersecurity, regulatory compliance, and continuous IT process improvements across departments.

Responsibilities include managing IT ticket workflows, deploying software updates, setting up user accounts, supporting cybersecurity initiatives, and maintaining documentation.

Qualifications

Bachelor's degree in information technology, computer science, or a related field, or equivalent experience.
Working knowledge of Active Directory, Microsoft 365 Administration, and Group Policy Management.
Experience with Enterprise IT administration.
Strong verbal and written communication skills.
Analytical problem solving and solid organizational abilities.
Documentation of Best Practices writing.
ERP systems experience is desirable.

Responsibilities

Manage computer systems and IT infrastructure operations.
Oversee day-to-day IT ticket system.
Assist with network servers and technology tools maintenance.
Assist with deployment of software updates.
Set up user accounts and workstations.
Identify and support cybersecurity policies and initiatives.
Monitor system performance and maintain systems.
Troubleshoot user software/hardware/connectivity issues.
Establish remote-working IT solutions.
Design, upgrade, and maintain wireless network.
Support manufacturing, production, quality, and related engineering efforts.
Coordinate IT issue resolutions with other IT resources as required.
Assist with development of processes and procedures.
Track IT KPI's.
Create and update documentation.
Assist with user training.
Support company AS9100 certification.
Maintain and support NIST 800-171 and CMMC compliance.

Skills

Communication

Analytical thinking

Problem solving

Organizational skills

Documentation writing

Team collaboration

Networking concepts

Cybersecurity awareness

Education

Bachelor's degree in IT/CS or related field

Tools

Active Directory

Microsoft 365 Administration

Group Policy Management

Job description

Job Summary

The IT Systems Administrator is responsible for managing, optimizing, and securing the company's IT infrastructure, including networks, servers, and software systems. This role requires exercising discretion and independent judgment regarding IT solutions that directly impact business operations, cybersecurity, compliance, and system efficiency. The IT Systems Administrator collaborates across departments to develop strategies, maintain regulatory compliance, and drive continuous improvements in IT processes.

Job Duties and Responsibilities

Broad variety of operations administration duties associated with computer systems and IT infrastructure.
Overseeing day to day management of IT task ticket system
Assist with the maintenance and management of network servers and technology tools
Assist with the deployment of software updates
Setup accounts and workstations.
Identify and setup user trainings.Identify and support cybersecurity policies and initiatives.
Monitor system performance and maintain systems according to requirements
Troubleshoot user software/hardware/connectivity issues
Help establish remote-working networked IT solutions
Help design, upgrade, and maintain wireless network
Support manufacturing, production, quality, and related engineering efforts
Troubleshoot issues and outages
Coordinate IT issue resolutions with other IT resources as required
Assist with development of processes and procedures
Track IT KPI's
Creation and updating of documentation
Assist with user training
Support company AS9100 certification
Maintain and support NIST 800-171 and CMMC certification and compliance

Required Qualifications and Duties

Bachelor's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education and a minimum of 3 years of relevant work experience.
Computer networks training
Experience with Enterprise IT admin
Formal computer science training is a plus
A working knowledge of Active Directory, Microsoft 365 Administration, and Group Policy Management
Writing documentation of Best Practices
Must have good verbal and written communication skills. Must be able to communicate effectively with co-workers.
Proven ability to analyze and solve problems
Must possess solid organizational skills

Desired Skills and Experience

ERP systems experience is desirable
Excellent writing skills
Basic math skills
Detail oriented
Disciplined execution of processes and systems

Comprehensive Benefits & Perks

Health & Wellness: Choose from three health, dental, and vision plans - including a 100% employer-paid option covering both employees and their families.
Paid Time Off: Enjoy 120 hours of PTO, 80 hours accrued plus an additional 40 hours of holiday break pay in addition to Christmas Eve, Christmas Day, and New Year's Day off.
Life Insurance: $25,000 employer-paid life insurance policy, with the option to purchase additional coverage for employees and their families.
Supplemental Coverage: Access optional benefits such as Critical Illness, Hospital Indemnity, Accident Insurance, and Critical Illness with Skin Cancer coverage.
Health Savings Account (HSA): Take advantage of a tax-advantaged HSA to manage medical expenses.
Retirement Savings: 401(k) with a company match to support your financial future.
Paid Holidays: Enjoy 9 paid holidays throughout the year.
Work Environment: A casual dress code, complimentary snacks, and a welcoming company culture.
Ideal Location: Work in an area that offers an outstanding quality of life - a perfect place to live, work, and play!

Company Overview

Empirical Systems Aerospace, Inc (ESAero) is a leader in aerospace engineering, product development, and manufacturing, dedicated to delivering high-quality, innovative, and cost-effective solutions to the industry. We specialize in cutting-edge system design, rapid product development, precision manufacturing, comprehensive testing, and technology demonstrations to support the evolving needs of the aerospace community. Committed to excellence, on-time delivery, and continuous growth, we invest in infrastructure to expand our manufacturing and aftermarket capabilities while maintaining the highest standards of engineering services.

At ESAero, we don't just build products, we engineer solutions that propel the aerospace industry forward.