On-Site IT Help Desk Technician – Full-Time

Fsnb-; Lawton (OK); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid Vacation

Paid Personal Leave

Medical and Dental Insurance

401(k)

Paid Holidays

Supplemental Insurance

Paid Death Benefit

Job summary

FSNB, National Association is seeking a full-time Help Desk Technician in Lawton, OK. The role focuses on delivering frontline IT support for end-users, diagnosing and maintaining desktops, and ensuring workstation performance.

On-site duties include in-person and remote assistance as needed, with some after-hours shifts. Competitive benefits include paid vacation, insurance, and retirement plans; equal opportunity employer.

Responsibilities

• Provide a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment.
• Diagnose, maintain and monitor end-user workstations to ensure optimal workstation performance.
• Troubleshoot problems in person, by phone or via e-mail in a timely and accurate manner.

Job description

FSNB, National Association is seeking a full-time Help Desk Technician in Lawton, OK. The role focuses on delivering frontline IT support for end-users, diagnosing and maintaining desktops, and ensuring workstation performance.

On-site duties include in-person and remote assistance as needed, with some after-hours shifts. Competitive benefits include paid vacation, insurance, and retirement plans; equal opportunity employer.