Help Desk Technician

Fort Sill National Bank; Lawton (OK); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation

Paid Personal Leave

Medical and Dental Insurance

401(k)

Paid Holidays

Supplemental Insurance

Paid Death Benefit

Job summary

Fort Sill National Bank in Lawton, OK is seeking a full-time Help Desk Technician to provide a single point of contact for end-users within the desktop computing environment. The role involves diagnosing, maintaining and monitoring end-user workstations to ensure optimal performance, and on-site support via in-person, phone or email.

The position is on-site in the IT Department with standard hours and some after-hours shifts.

Qualifications

• Experience providing end-user support within a desktop computing environment.
• Ability to diagnose, maintain and monitor end-user workstations.
• Willingness to provide on-site support as needed.

Responsibilities

• Serve as a single point of contact for end-users needing IT support.
• Diagnose and resolve workstation issues to keep users productive.
• Maintain and monitor end-user workstations for optimal performance.
• Provide on-site support in the office environment.

Skills

End-user support

Desktop troubleshooting

On-site IT support

Phone/email support

Job description

FSNB, National Association is a full-service bank that has been family owned and operated for over 75 years. Visit our website at https://www.fsnb.com to learn more about our products, services and history spanning more than seven decades.

We are currently seeking a full-time Help Desk Technician in our IT Department. Duties include but are not limited to providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes diagnosing, maintaining and monitoring end-user workstations to ensure optimal workstation performance.

The incumbent would also troubleshoot problem areas in person, by phone or via e-mail in a timely and accurate manner. This position is on-site and not remote.

BENEFITS

• Paid Vacation
• Paid Personal Leave
• Medical and Dental Insurance
• 401(k)
• Paid Holidays
• Supplemental Insurance
• Paid Death Benefit

HOURS

Monday - Friday, 8:30 AM - 5 PM; some after-hours shifts as needed.

FSNB, N. A. is an Equal Opportunity Employer