On-Site IT Field Technician — Install & Support

Transitions Group; Riverside (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401k match

Unlimited vacation

Paid sick time

Holidays and floating holiday

Job summary

Courser is seeking a Field Technician to install, troubleshoot, and repair equipment at customer sites. This role involves on-site visits, diagnostics, and timely maintenance to ensure optimal performance.

You will work closely with clients, document service activity, and uphold Courser’s high standards of customer care. Ideal candidates have 1+ year experience as a field technician, a valid driver’s license, and comfort with telecom/electrical equipment.

Qualifications

• High school diploma or GED; technical certification preferred.
• Minimum 1 year in a field technician or similar role.
• Familiar with telecom, HVAC, or electrical equipment.
• Proficient with diagnostic tools and testing equipment.
• Valid driver’s license and ability to travel.

Responsibilities

• Install, configure, and test network and hardware at customer sites.
• Provide initial user training and ensure proper operation post-installation.
• Coordinate scheduling with clients and resolve access issues.
• Diagnose field issues using diagnostic tools and repair as needed.
• Document service history and update records in company systems.
• Perform routine maintenance and replace worn parts.
• Communicate service status and recommendations to customers.

Skills

Field Technician experience

Diagnostic tools

Driver's license

Travel flexibility

Education

High school diploma or GED

Tech certification or Associate degree

Tools

Testing equipment usage

Job description

Courser is seeking a Field Technician to install, troubleshoot, and repair equipment at customer sites. This role involves on-site visits, diagnostics, and timely maintenance to ensure optimal performance.

You will work closely with clients, document service activity, and uphold Courser’s high standards of customer care. Ideal candidates have 1+ year experience as a field technician, a valid driver’s license, and comfort with telecom/electrical equipment.