On-Site IT/Desktop Support Engineer

Healthcare Outcomes Performance Co. (HOPCo); Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Healthcare Outcomes Performance Co. (HOPCo) in Phoenix, AZ seeks an IT/Desktop Support professional to install, configure, and troubleshoot Windows PCs and business apps. The role includes network design, printer mappings for clinical systems, and ticket-based user assistance.

The candidate will document tasks, manage assets, and support confidentiality and customer satisfaction in a 100% on-site environment. Healthcare IT experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Must have experience with Windows operating systems.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Install, configure, maintain, and troubleshoot Windows-based computers and peripheral devices.
• Install, maintain, and troubleshoot business applications.
• Architect wireless and network solutions.
• Create printer mappings for clinical systems.
• Manage help desk tickets and document tasks.
• Track assets using inventory database.

Skills

Task organization

Customer service

Problem solving

Team player

Effective communication

Safety awareness

Education

High school diploma

Tools

Microsoft Office

Job description

Healthcare Outcomes Performance Co. (HOPCo) in Phoenix, AZ seeks an IT/Desktop Support professional to install, configure, and troubleshoot Windows PCs and business apps. The role includes network design, printer mappings for clinical systems, and ticket-based user assistance.

The candidate will document tasks, manage assets, and support confidentiality and customer satisfaction in a 100% on-site environment. Healthcare IT experience is preferred.