PC Deployment Technician

Insight Global (United States); Tampa (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Insight Global is seeking a Deployment Technician to join one of our client's internal IT teams. This role involves deploying, configuring, imaging, and installing desktop and laptop equipment across multiple Tampa Bay locations.

You will prepare and deploy new hardware, set up workstations and peripherals, and manage inventory while ensuring users are onboarded with properly configured technology. The ideal candidate has 1-2 years of deployment support experience, strong customer service

Qualifications

• 1-2 years hands-on Desktop Support or Deployment experience.
• Experience troubleshooting Windows workstations and laptops.
• Experience with hardware setup, deployment, imaging, and device troubleshooting.
• Experience supporting Microsoft 365 applications.
• Experience troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
• Strong customer service and communication skills for non-technical users.
• Experience creating, updating, and resolving tickets in an IT ticketing system.
• Active driver’s license and ability to work onsite and travel between Tampa-area locations.
• CompTIA A+ and ITIL certifications are highly preferred.

Responsibilities

• Deploy, configure, image, and install desktop and laptop equipment across locations.
• Prepare and deploy new hardware and set up workstations and peripherals.
• Perform device refreshes and equipment replacements.
• Manage inventory and track assets.
• Onboard users with properly configured technology.

Skills

Desktop Support

Deployment support

Windows OS

Hardware setup & imaging

Microsoft 365

Printers & peripherals

Customer service

IT ticketing system

Driver's license

CompTIA A+

ITIL

Job description

Job Description

Insight Global is seeking a Deployment Technician to join one of our clients' internal IT teams. This individual will be responsible for the deployment, configuration, imaging, and installation of desktop and laptop equipment across multiple office locations. Day-to-day responsibilities include preparing and deploying new hardware, setting up workstations and peripherals, performing device refreshes and equipment replacements, managing inventory, and ensuring users are successfully onboarded with properly configured technology. The ideal candidate will have 1-2 years of experience supporting hardware deployments, device imaging, and workstation setup, along with strong organizational and customer service skills. This position offers flexible hours and averages 35 hours per week. Candidates will primarily work onsite throughout the Tampa Bay area, traveling between locations as needed to support technology deployment projects and end-user equipment rollouts.

Skills and Requirements

• 1-2+ years of hands-on Desktop Support or Deployment support experience.
• Experience troubleshooting and supporting Windows workstations and laptops
• Experience with hardware setup, deployment, imaging, and device troubleshooting.
• Experience supporting Microsoft 365 applications.
• Experience troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
• Strong customer service and communication skills with the ability to support non-technical users.
• Experience creating, updating, and resolving tickets in an IT ticketing system.
• Active driver's license and ability to work onsite and travel between Tampa-area office locations as needed.
• CompTIA A+/ ITLL Certifications highly preferred.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].