On-Site Insurance Sales Specialist – Birmingham

State Farm - TK Smith Agency; Birmingham (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

State Farm – TK Smith Agency in Birmingham, AL is seeking a Sales Specialist to join our on-site team. In this full-time role, you will engage prospective and existing customers, assess insurance and financial protection needs, and present suitable State Farm products.

You will make outbound calls, respond to inquiries, conduct in-person consultations, and prepare quotes. You’ll maintain accurate records in our agency systems, support retention through proactive outreach, and collaborate with

Qualifications

• High school diploma or equivalent required; post-secondary education or prior insurance/financial services experience is a plus.
• Willingness to obtain applicable insurance licenses as required by state regulations.
• Strong communication, customer service, and sales abilities are essential.
• Ability to work on-site full time in Birmingham, AL with reliable scheduling.
• Comfort using CRM or agency management software and basic office technology.
• Goal-oriented with ability to meet sales and customer satisfaction targets.
• Team-oriented with willingness to participate in training and coaching sessions.
• Excellent verbal and written communication skills.

Responsibilities

• Make outbound calls and respond to inbound inquiries.
• Conduct in-person consultations and prepare quotes.
• Process new policies and policy changes.
• Maintain accurate records in agency systems.
• Support retention through proactive customer outreach and problem resolution.
• Collaborate with the agency team and participate in training.
• Contribute to local marketing and referral-building activities.

Skills

Communication

Customer service

Sales skills

Training & coaching

On-site availability

Education

High school diploma

Tools

CRM software

Agency management software

Job description

State Farm – TK Smith Agency in Birmingham, AL is seeking a Sales Specialist to join our on-site team. In this full-time role, you will engage prospective and existing customers, assess insurance and financial protection needs, and present suitable State Farm products.

You will make outbound calls, respond to inquiries, conduct in-person consultations, and prepare quotes. You’ll maintain accurate records in our agency systems, support retention through proactive outreach, and collaborate with