On-Site Insurance Office Administrator

Highstreet Insurance Partners; Kennewick (WA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Life insurance

Disability insurance

Paid holidays

401k

Health insurance

Vision insurance

Dental insurance

Job summary

Highstreet Insurance Partners is seeking an Administrator in Kennewick, WA to support daily office operations and client communications. You will handle scheduling, document management, and coordination across teams to ensure smooth workflows.

Ideal candidates have strong written and verbal communication, proficiency with Microsoft Office, and meticulous attention to detail. This on-site role offers a competitive hourly pay and growth opportunities within a growing agency.

Qualifications

• Highschool diploma or equivalent.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office.
• Strong attention to detail.

Responsibilities

• Respond promptly to customer inquiries and maintain up-to-date client records.
• Assist with scheduling meetings and preparing documentation for internal processes.
• Manage emails, phone calls, and inquiries; ensure smooth handoffs to team members.
• Track service tasks such as claims processing, policy updates, and renewals.
• Identify and implement process improvements to drive efficiency and client satisfaction.
• Support customer retention with follow-ups and risk management recommendations.

Skills

Communication

Microsoft Office

Attention to detail

Education

Highschool diploma or equivalent

Job description

Highstreet Insurance Partners is seeking an Administrator in Kennewick, WA to support daily office operations and client communications. You will handle scheduling, document management, and coordination across teams to ensure smooth workflows.

Ideal candidates have strong written and verbal communication, proficiency with Microsoft Office, and meticulous attention to detail. This on-site role offers a competitive hourly pay and growth opportunities within a growing agency.