On-Site Income Verification & Eligibility Specialist

System One; Daly City (CA); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

401(k) plan

Spending accounts

Job summary

System One in San Francisco, CA is seeking an Income Verification Specialist to perform eligibility reviews, rent calculations, and move processes for HCV participants.

This on-site role runs 8a-5p, Monday-Friday, with compensation of $24 per hour. The ideal candidate has 3-5 years in housing programs, strong customer service, and proficiency with Microsoft Office and housing software.

Qualifications

• Associate degree preferred (Business, Social Work, or Public Administration ideal).
• 3–5 years of experience in housing programs or related fields.
• Strong customer service and communication skills; able to handle high-volume workload.
• Proficient with Microsoft Office and housing program software systems.

Responsibilities

• Conduct eligibility reviews, rent calculations, and recertifications for HCV participants.
• Explain program requirements and assist clients through intake, eligibility, and move processes.
• Maintain accurate client records and ensure timely updates in agency databases.
• Communicate with landlords, tenants, and partners regarding housing policies.
• Review documents to verify income, household composition, and continued eligibility.
• Ensure adherence to HUD regulations and agency policies.
• Support achievement of SEMAP and contractual performance standards.

Skills

Customer service

Communication skills

High-volume workload

Microsoft Office

Housing software

Bilingual abilities

Education

Associate degree

Tools

Housing program software

Job description

System One in San Francisco, CA is seeking an Income Verification Specialist to perform eligibility reviews, rent calculations, and move processes for HCV participants.

This on-site role runs 8a-5p, Monday-Friday, with compensation of $24 per hour. The ideal candidate has 3-5 years in housing programs, strong customer service, and proficiency with Microsoft Office and housing software.