On-site HRIS Analyst - UKG Pro & Payroll Systems

Complete Care Careers; Toms River (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

Complete Care Management is seeking an HRIS Analyst to support the technology behind our Human Resources and Payroll operations. This is an on-site position located in our corporate office in Toms River, NJ, and candidates must be able to work from the office Monday through Friday.

Remote or hybrid work is not available. You will maintain UKG Pro platforms, provide day-to-day system support, ensure data accuracy, and assist with ongoing system enhancements that improve the employee and

Qualifications

• At least one year of experience working with UKG Pro (UltiPro), UKG Pro WFM (Kronos), or a comparable HRIS platform.
• Understanding of HR, payroll, benefits, or workforce management processes.
• Strong Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, formulas, and data analysis.
• Excellent troubleshooting and analytical skills with the ability to identify root causes.
• Strong attention to detail and ability to manage multiple priorities.
• Effective communication skills and a customer-service mindset when supporting end users.

Responsibilities

• Serve as a primary support resource for UKG Pro HR/Payroll and UKG Pro Workforce Management.
• Troubleshoot user issues related to timekeeping, payroll, HRIS functionality, and time clock devices.
• Maintain system configurations, user security, organizational structures, and pay rule updates.
• Manage incoming support requests through our ticketing system and ensure timely resolution.
• Monitor system interfaces, integrations, and scheduled processes to identify and resolve errors.
• Build, audit, and distribute HR and payroll reports while maintaining data integrity.
• Work closely with HR, Payroll, IT, and Operations to resolve system questions and improve workflows.
• Participate in HRIS upgrades, testing, implementations, and process improvement initiatives.
• Create and update system documentation, training materials, and standard operating procedures.

Skills

UKG Pro HR/Payroll

UKG Pro WFM Kronos

Excel PivotTables

Data analysis

Troubleshooting

Attention to detail

Tools

Ticketing system

Job description

Complete Care Management is seeking an HRIS Analyst to support the technology behind our Human Resources and Payroll operations. This is an on-site position located in our corporate office in Toms River, NJ, and candidates must be able to work from the office Monday through Friday.

Remote or hybrid work is not available. You will maintain UKG Pro platforms, provide day-to-day system support, ensure data accuracy, and assist with ongoing system enhancements that improve the employee and