HRIS Analyst

Complete Care Careers; Toms River (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Complete Care Management, located in Toms River, NJ, seeks an HRIS Analyst to support UKG Pro HR/Payroll and Workforce Management. This on-site role requires a candidate who enjoys HR systems, solving technical issues, and collaborating across departments.

The position focuses on data accuracy, system enhancements, and end-user support across HR and Payroll functions, including reporting and process improvements.

Qualifications

• Experience with UKG Pro (UltiPro), UKG Pro WFM (Kronos) or similar HRIS.
• Understanding of HR, payroll, benefits, or workforce management processes.
• Strong Excel skills: PivotTables, VLOOKUP/XLOOKUP, formulas, data analysis.
• Excellent troubleshooting and analytical abilities to identify root causes.
• Detail-oriented with ability to manage multiple priorities.
• Effective communication and customer-service mindset for end users.

Responsibilities

• Serve as a primary support resource for UKG Pro HR/Payroll and UKG Pro Workforce Management.
• Troubleshoot timekeeping, payroll, HRIS functionality, and time clock issues.
• Maintain system configurations, user security, org structures, and pay rule updates.
• Manage ticketing system requests and ensure timely resolution.
• Monitor interfaces, integrations, and scheduled processes to resolve errors.
• Build, audit, and distribute HR/payroll reports with data integrity.
• Collaborate with HR, Payroll, IT, and Operations to improve workflows.
• Participate in HRIS upgrades, testing, implementations, and improvements.
• Create and update system documentation and training materials.

Skills

HRIS experience

Excel proficiency

Timekeeping & payroll knowledge

Troubleshooting

Communication skills

Education

Bachelor's degree in HR or related field

Tools

UKG Pro (UltiPro)

UKG Pro WFM (Kronos)

Job description

This is an on-site position located in Toms River, NJ. Candidates must be able to work from our corporate office Monday through Friday. Remote or hybrid work is not available.

Complete Care Management is seeking an HRIS Analyst to support the technology behind our Human Resources and Payroll operations. This is an excellent opportunity for someone who enjoys working with HR systems, solving technical issues, improving processes, and collaborating with multiple departments.

In this role, you'll help maintain our UKG platforms, provide day-to-day system support, ensure data accuracy, and assist with ongoing system enhancements that improve the employee and management experience across our organization.

What You'll Do

• Serve as a primary support resource for UKG Pro HR/Payroll and UKG Pro Workforce Management.

• Troubleshoot user issues related to timekeeping, payroll, HRIS functionality, and time clock devices.

• Maintain system configurations, user security, organizational structures, and pay rule updates.

• Manage incoming support requests through our ticketing system and ensure timely resolution.

• Monitor system interfaces, integrations, and scheduled processes to identify and resolve errors.

• Build, audit, and distribute HR and payroll reports while maintaining data integrity.

• Work closely with HR, Payroll, IT, and Operations to resolve system questions and improve workflows.

• Participate in HRIS upgrades, testing, implementations, and process improvement initiatives.

• Create and update system documentation, training materials, and standard operating procedures.

Qualifications

• At least one year of experience working with UKG Pro (UltiPro), UKG Pro WFM (Kronos), or a comparable HRIS platform.

• Understanding of HR, payroll, benefits, or workforce management processes.

• Strong Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, formulas, and data analysis.

• Excellent troubleshooting and analytical skills with the ability to identify root causes.

• Strong attention to detail and ability to manage multiple priorities.

• Effective communication skills and a customer-service mindset when supporting end users.

Why Complete Care?

• Join a growing healthcare organization with opportunities for professional growth.

• Collaborate with experienced HR, Payroll, and IT professionals.

• Play a key role in improving enterprise HR technology and business processes.

• Work in a supportive, team-oriented corporate environment where your contributions make an impact.

Complete Care Management is an Equal Opportunity Employer.

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