On-Site Guest Experience Concierge

Platinum Coastal Group; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Platinum Coastal Group in Jacksonville, Florida, seeks an entry-level guest services associate to ensure a smooth experience from arrival to departure. This on-site role focuses on greeting guests, handling inquiries, and coordinating service requests in a busy setting.

You will support reservations, arrivals, departures, and special requests, communicate guest needs to hotel teams, and respond professionally to concerns.

Qualifications

• Greet guests and provide attentive in-person assistance.
• Support reservations, arrivals, departures, and special requests.
• Respond professionally to concerns and identify appropriate solutions.

Responsibilities

• Greet guests and provide attentive in-person assistance.
• Support reservations, arrivals, departures, and special requests.
• Respond professionally to concerns and identify appropriate solutions.
• Communicate guest needs to relevant hotel or venue teams.

Skills

teams

training

entry-level

Job description

Platinum Coastal Group in Jacksonville, Florida, seeks an entry-level guest services associate to ensure a smooth experience from arrival to departure. This on-site role focuses on greeting guests, handling inquiries, and coordinating service requests in a busy setting.

You will support reservations, arrivals, departures, and special requests, communicate guest needs to hotel teams, and respond professionally to concerns.