Entry-Level Onsite Guest Experience Coordinator

Platinum Coastal Group; New York (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level onsite Customer Experience Coordinator to help coordinate the details and interactions that shape a positive customer visit. This role emphasizes face-to-face engagement and the ability to welcome and assist guests on site.

You’ll support check-ins, requests, and service touchpoints, interact directly with customers during their visit, and coordinate needs with various departments.

Qualifications

• Entry-level candidate who is personable and dependable.
• Comfortable starting conversations and engaging with customers on site.
• Strong communication and organizational abilities are important.

Responsibilities

• Support customer check-ins, requests, appointments, or service touchpoints.
• Interact directly with customers throughout their visit.
• Coordinate needs with appropriate departments.
• Track feedback and recurring service opportunities.

Skills

People skills

Communication

Organizational skills

Coachability

Job description

Platinum Coastal Group is seeking an entry-level onsite Customer Experience Coordinator to help coordinate the details and interactions that shape a positive customer visit. This role emphasizes face-to-face engagement and the ability to welcome and assist guests on site.

You’ll support check-ins, requests, and service touchpoints, interact directly with customers during their visit, and coordinate needs with various departments.