Member Experience Coordinator

Platinum Coastal Group; Laredo (TX); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Platinum Coastal Group is seeking an entry-level, on-site hospitality role focused on delivering excellent guest service. You will interact face-to-face with members, guests, and coworkers, guiding check-ins and inquiries across facilities such as clubs, resorts, or fitness properties.

The role emphasizes friendly communication, program knowledge, and the ability to resolve routine needs on-site while supporting engagement activities and events to enhance guest experiences.

Qualifications

• Friendly, guest-focused communication and service orientation.
• Strong interpersonal skills and ability to initiate conversations with guests.
• Ability to remain composed and attentive in busy environments.

Responsabilités

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

Connaissances

team work

entry-level

membership

Description du poste

Platinum Coastal Group is seeking an entry-level, on-site hospitality role focused on delivering excellent guest service. You will interact face-to-face with members, guests, and coworkers, guiding check-ins and inquiries across facilities such as clubs, resorts, or fitness properties.

The role emphasizes friendly communication, program knowledge, and the ability to resolve routine needs on-site while supporting engagement activities and events to enhance guest experiences.