Guest Experience Associate (On-Site)

Platinum Coastal Group; St. Louis (MO); On-site; USD 24,000 - 36,000; Full time

Job summary

Platinum Coastal Group seeks an entry-level guest services associate for an on-site role in St. Louis, MO. You will greet guests, assist with arrivals and departures, handle special requests, and coordinate with hotel teams to ensure smooth service. Prior hospitality experience is helpful, but many employers provide training for entry-level hires.

The role emphasizes friendly, dependable service in a busy environment with frequent face-to-face guest contact to create a positive experience.

Qualifications

• Greet guests and provide attentive in-person assistance.
• Support reservations, arrivals, departures, and special requests.
• Respond professionally to concerns and provide solutions.

Responsibilities

• Greet guests and provide attentive in-person assistance.
• Support reservations, arrivals, departures, and special requests.
• Respond professionally to concerns and identify solutions.
• Communicate guest needs to relevant hotel or venue teams.

Skills

Training

Entry-level

Teamwork

Job description

Platinum Coastal Group seeks an entry-level guest services associate for an on-site role in St. Louis, MO. You will greet guests, assist with arrivals and departures, handle special requests, and coordinate with hotel teams to ensure smooth service. Prior hospitality experience is helpful, but many employers provide training for entry-level hires.

The role emphasizes friendly, dependable service in a busy environment with frequent face-to-face guest contact to create a positive experience.