Fuel Cell Field Technician — On‑Site Service & Upgrades

PLUG POWER INC; Memphis (TN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) with company match

Bonus eligibility

Paid time off

Paid Holidays

Lifestyle Reimbursement Program

Education Assistance

Mental health support

Employee Assistance Program

Job summary

Plug Power Inc. seeks a Field Service Technician to maintain and service fuel cells at customer sites, with emphasis on diagnostics, troubleshooting, and upgrades. You’ll report to site personnel, manage parts, and ensure safety and quality during field operations.

Minimum 3 years of mechanical/electrical troubleshooting, valid driver’s license, ability to lift 50 pounds, and strong communication skills are required. Travel to customer sites is expected.

Qualifications

• High school diploma or equivalent with technical electrical coursework.
• 3+ years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license and clean driving record.
• Must be able to lift 50 pounds on a regular basis.
• Excellent verbal and written communication, and ability to work with diverse audiences.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Diagnostics, troubleshooting, and evaluations to maintain the fleet at a location.
• Performing specialized service procedures, including field retrofits and software/hardware upgrades.
• Provide on-call and emergency support to customers as required.
• Purchasing tools, equipment, and parts for customer service and support.
• Travel as required for business needs and to sites.
• Complete administrative duties and documentation (incident reports, logs, site documentation).
• Adhere to safety procedures in the field or customer sites.

Education

High school diploma or equivalent with technical electrical coursework

Job description

Plug Power Inc. seeks a Field Service Technician to maintain and service fuel cells at customer sites, with emphasis on diagnostics, troubleshooting, and upgrades. You’ll report to site personnel, manage parts, and ensure safety and quality during field operations.

Minimum 3 years of mechanical/electrical troubleshooting, valid driver’s license, ability to lift 50 pounds, and strong communication skills are required. Travel to customer sites is expected.