Fuel Cell Field Technician — On-Site Troubleshooter

PLUG POWER INC; South Carolina; Hybrid; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with company match

Bonus eligibility

Paid time off

Paid Holidays

Wellness Reimbursement

Tuition Reimbursement

Family Building Benefit

Employee Referral program

Employee Assistance Program

Job summary

Plug Power Inc. is seeking a Field Service Technician I to maintain and service fuel cells at customer sites, performing diagnostics, troubleshooting, and field upgrades.

This role requires driving to locations, handling parts, and reporting maintenance activities with strong safety culture. The ideal candidate has a high school diploma with electrical coursework and at least 3 years in mechanical/electrical troubleshooting, plus a valid driver’s license and ability to lift 50 pounds.

Qualifications

• Minimum high school diploma with technical electrical coursework.
• Three+ years of direct experience in mechanical and electrical troubleshooting.
• Valid driver's license and clean driving record.
• Ability to lift 50 pounds and operate a motor vehicle safely.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Maintain and service fuel cells at customer sites.
• Diagnose, troubleshoot, and evaluate to maintain fleet at location.
• Perform field retrofits and upgrades to existing fuel cells.
• Provide emergency support to customers as required.
• Order parts and manage service documentation.
• Travel to customer sites as needed; drive safely and follow traffic laws.
• Represent Plug Power professionally in all interactions.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Driver's license

Education

High school diploma or equivalent (technical electrical coursework)

Job description

Plug Power Inc. is seeking a Field Service Technician I to maintain and service fuel cells at customer sites, performing diagnostics, troubleshooting, and field upgrades.

This role requires driving to locations, handling parts, and reporting maintenance activities with strong safety culture. The ideal candidate has a high school diploma with electrical coursework and at least 3 years in mechanical/electrical troubleshooting, plus a valid driver’s license and ability to lift 50 pounds.