On-Site Front Desk & Client Services Coordinator

Security Title, a division of Fidelity National Title CompanyLLC; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid holidays, vacation, and sick time

401(k) with employer matching

Employee stock purchase plan with/emr

Employee stock purchase plan with EMP

Job summary

Accurate Disbursing is seeking a detail-oriented Front Desk Coordinator to join our team in Sunset Hills, Missouri. This client-facing role greets visitors, processes daily check runs, manages correspondence, collects lien waivers, and maintains organized transaction files.

The ideal candidate will have a high school diploma, the ability to obtain the Missouri Insurance License, strong organizational skills, and excellent verbal and written communication to deliver exceptional customer service.

Qualifications

• High school diploma or equivalent.
• Missouri Department of Insurance License, or ability to obtain and maintain licensing.
• Basic proficiency in Microsoft Office, including Word and Excel.
• Ability to meet ongoing continuing education requirements associated with licensing.
• Strong customer service skills and a professional demeanor when interacting with clients and coworkers.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome and assist walk-in clients in a professional and friendly manner.
• Answer incoming telephone calls and direct inquiries to the appropriate team members.
• Process daily check runs related to construction disbursing transactions.
• Collect and review lien waivers, ensuring documentation is accurate and complete.
• Prepare outgoing mail and manage email notifications.
• Scan, sort, organize, and maintain physical and electronic files.
• Document client interactions and maintain accurate file records.
• Support administrative and operational functions as needed.
• Perform other duties and special projects as assigned.

Skills

Customer service

Professional demeanor

Verbal communication

Written communication

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Missouri Department of Insurance License or ability to obtain

Tools

Microsoft Word

Microsoft Excel

Job description

Accurate Disbursing is seeking a detail-oriented Front Desk Coordinator to join our team in Sunset Hills, Missouri. This client-facing role greets visitors, processes daily check runs, manages correspondence, collects lien waivers, and maintains organized transaction files.

The ideal candidate will have a high school diploma, the ability to obtain the Missouri Insurance License, strong organizational skills, and excellent verbal and written communication to deliver exceptional customer service.