On-Site Field Tech: Install, Repair & Customer Support

Kodak Alaris Inc.; Indianapolis, Northern (IN, KY); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Kodak Alaris Inc. is seeking an on-site service professional to repair and install company and multi-vendor systems, covering hardware, software, networking, and operating systems. The role emphasizes advising customers on preventive maintenance to optimize product performance.

The position requires 3+ years of field service experience, a working knowledge of OS, software, and basic networking, and a high school diploma or GED. Candidate must lift up to 50 lbs and maintain a clean driving record.

Qualifications

• Working knowledge of PC operating systems, software applications, and basic networking.
• 3+ years of related field service experience.
• High school diploma or GED required.

Responsibilities

• Manage territory administration: customer calls, service and time reports, and maintenance tracking.
• Install, service, and perform preventative maintenance on equipment; train and support customers.
• Liaise with customers to resolve issues and drive revenue growth as directed.
• Maintain company assets and comply with policies.
• Meet performance goals and drive customer satisfaction.

Skills

OS knowledge

Software knowledge

Networking basics

Education

High school diploma or GED

Job description

Kodak Alaris Inc. is seeking an on-site service professional to repair and install company and multi-vendor systems, covering hardware, software, networking, and operating systems. The role emphasizes advising customers on preventive maintenance to optimize product performance.

The position requires 3+ years of field service experience, a working knowledge of OS, software, and basic networking, and a high school diploma or GED. Candidate must lift up to 50 lbs and maintain a clean driving record.