On-Site Field Tech – Imaging Equipment Maintenance

Canon USA; Melville (NY); On-site; USD 39,520 - 53,019; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. is seeking a Field Service Technician to support maintenance and service of Canon products in the Brooklyn/Queens area. This customer-facing role requires driving and on-site presence, with a focus on delivering excellent service and operational efficiency.

The position emphasizes adherence to service standards, documentation, and strong communication with customers, while offering a comprehensive benefits package and a salary within the stated hourly range.

Qualifications

• High School diploma or equivalent required.
• Basic understanding of internet environments and ability to complete PDIF new-hire class.

Responsibilities

• Report product failure trends and serviceability issues with documentation.
• Provide efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Maintain technical information, Field Service Reports, Expense Reports, and Canon property.

Skills

Customer service

Communication

Travel flexibility

Education

High School diploma or equivalent

Job description

Canon U.S.A., Inc. is seeking a Field Service Technician to support maintenance and service of Canon products in the Brooklyn/Queens area. This customer-facing role requires driving and on-site presence, with a focus on delivering excellent service and operational efficiency.

The position emphasizes adherence to service standards, documentation, and strong communication with customers, while offering a comprehensive benefits package and a salary within the stated hourly range.