On-Site Field Tech II: IT & Equipment Specialist

Maximus; Topeka (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

Maximus is seeking a Technician 2 - Field Services to perform on-site IT support in Topeka, KS. This full-time position requires resolving technical issues for local staff and deploying IT assets in the field.

The role demands a high school diploma or GED and 2+ years of relevant experience, with the ability to coordinate with other IT teams and vendors. On-site work five days a week is expected upon contract award.

Qualifications

• High school diploma or GED required.
• 2+ years of relevant professional experience.
• Equivalent combination of education and experience.

Responsibilities

• Identify, research, and resolve technical issues for local and remote staff.
• Become the subject matter expert for various software applications and end point configurations for the business.
• Conduct routine equipment servicing out in the field.
• Perform on-site activities, related to installation, repair, management, and maintenance.
• Assist with onsite IT equipment by receiving, inventorying, imaging, and deploying IT assets.
• Assist in maintaining and updating various software applications and desktops configurations to ensure compliance.
• Work with other IT departments and vendors to resolve technical issues or implement new technologies for different lines of business.
• Assist in tracking and completing tickets pertaining to application, network, and system issues.
• Administer user accounts and permissions to various application, as well as client software.
• Serve as technical liaison between program staff and IT.
• High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.

Education

High school diploma or GED

Job description

Maximus is seeking a Technician 2 - Field Services to perform on-site IT support in Topeka, KS. This full-time position requires resolving technical issues for local staff and deploying IT assets in the field.

The role demands a high school diploma or GED and 2+ years of relevant experience, with the ability to coordinate with other IT teams and vendors. On-site work five days a week is expected upon contract award.