On-Site Field Services Specialist I

VetJobs; Surprise (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Builders FirstSource in Surprise, AZ is seeking an entry-level Operations Specialist to address customer site issues, ensuring quality and reliability of products and services.

This on-site role requires a high school diploma, basic math and measurement skills, and proficiency with Microsoft Office and ERP systems. You will collaborate with the Customer Service team to resolve issues efficiently and safely on construction sites.

Qualifications

• High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This position is considered entry level with on-the-job training available.

Responsibilities

• Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
• Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
• Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.
• Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
• Other duties may be assigned.

Skills

Knowledge of company products

Knowledge of pricing/discount

Attention to detail

Math and measurement

Communication skills

MS Office & ERP familiarity

Valid Driver’s License

Education

High School/GED

Tools

Microsoft Office Suite

ERP system

Job description

Builders FirstSource in Surprise, AZ is seeking an entry-level Operations Specialist to address customer site issues, ensuring quality and reliability of products and services.

This on-site role requires a high school diploma, basic math and measurement skills, and proficiency with Microsoft Office and ERP systems. You will collaborate with the Customer Service team to resolve issues efficiently and safely on construction sites.